Our privacy is of utmost importance to us, and this privacy policy has been created to ensure that those who are concerned about how their Personally Identifiable Information (PII) is being used online are well-informed. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We urge you to read our privacy policy carefully to gain a clear understanding of how we collect, use, protect, and handle your Personally Identifiable Information in accordance with our website.

Personal Information:

• When you visit our website, certain information is recorded, which is generally anonymous and does not reveal your identity. However, if you are logged into your account, some of this information may be associated with your account. When ordering or registering on our site, you may be asked to enter your email address or other details to help you with your experience.
• Your personal information is kept secure behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We also implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
• We retain your personal information for as long as is necessary to provide our services to you and others, and to comply with our legal obligations. If you no longer wish to use our services or have us store your personal information, you can request that we erase your data and close your Pichforest account.
• You can access some of the personal information we collect about you by logging in to your account. Additionally, you have the right to request access to any other personal information we have on file, as well as to request corrections of any errors in that data.

Cookies:

• Cookies are small pieces of data that are transferred to your computer's hard drive via your web browser (if you allow it). This enables the sites or service providers' systems to recognize your browser, capture and remember certain information. For example, cookies help us remember and process the items in your shopping cart, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic and site interaction. This allows us to provide you with improved services, a better user experience, and more efficient site experiences and tools in the future.
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is slightly different, so you can find instructions on how to modify your cookies in the Help menu of your browser. If you disable cookies, some features will be disabled and this may affect your overall user experience.

Third-party disclosure:

• We do not sell, trade, or otherwise disclose any of your personally identifiable information to outside parties. It is also important to emphasize that we do not permit third-party behavioral tracking. We take the utmost care to ensure that your personal data remains secure and confidential.

COPPA (Children Online Privacy Protection Act):

• When it comes to collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in the driver's seat. The Federal Trade Commission, the nation's premier consumer protection agency, enforces the COPPA Rule, which outlines the steps that websites and online services must take to ensure the privacy and safety of children online. We do not specifically target children under the age of 13.

E-mail Communications:

• If a client purchases Pichforest's online product to collect and analyze user and usage data for their websites, applications, or services, we will communicate with them about the services they have purchased via email. Clients consent to receiving such confirmations by email. If clients contact us via email, we may retain a record of their contact information and any information they provide us in their messages to respond to them. We may also receive a confirmation when clients open an email from us.
• We may also send emails with news or promotions and updates about our product. If clients do not wish to receive news or promotional emails from us, they can contact us at privacy support@pichforest.com.

Update Policy:

• We must regularly update this policy to ensure it remains compliant with the latest legal requirements and our privacy management practices. Whenever we make any changes, we will notify you of them, as required. The most recent version of this policy is always available on this page.

Contact us:

• If you have any queries regarding our privacy policies or the manner in which we have been handling your personal data, please don't hesitate to reach out to our support team at support@pichforest.com. We are always available to answer any questions you may have.

Revision date: 19 January 2023